Privacy Policy

Last updated: 2 August 2026

Purely Pointing ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use purelypointing.com or contact us, how we use it, and the rights you have under UK data protection law (the UK GDPR and the Data Protection Act 2018).

Who we are

Purely Pointing is a brick repointing, cleaning and restoration business based in Southend-on-Sea, Essex, serving Essex and the surrounding areas. For any privacy question or request you can reach us at:

• Email: Purelypointing@gmail.com
• Phone: 07777 306248

What information we collect

We only collect information that you choose to give us, or that is needed to run the website:

• Enquiry details — when you use our contact form or email/call us, we collect your name, phone number, email address, postcode/area and the details of your enquiry.
• Technical data — like most websites, our hosting provider automatically records limited technical information (such as IP address and browser type) in server logs, which helps keep the site secure and working.

How we use your information

We use your information to:

• Respond to your enquiry and provide you with a quote or the service you have asked about;
• Communicate with you about your job or request;
• Operate, maintain and protect the website.

Our lawful bases for doing this are your consent, our legitimate interest in responding to enquiries and running our business, and taking steps at your request before entering into a contract.

Who we share it with

We do not sell your personal information, and we never share it for marketing by others. We only share it with trusted service providers who help us run the website and respond to you — for example our website host and form provider (Netlify), which processes contact-form submissions on our behalf. These providers are only permitted to use your data to provide their service to us.

How long we keep it

We keep enquiry information only for as long as we need it to respond to you and to keep reasonable records of the work we have quoted for or carried out, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to:

• Ask for a copy of the personal data we hold about you;
• Ask us to correct or delete your data;
• Ask us to restrict or object to how we use it;
• Withdraw your consent at any time.

To exercise any of these rights, email us at Purelypointing@gmail.com. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

Information about the cookies this website uses is set out in our Cookie Policy.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.